Hubble On-Demand Monthly Plans are fully flexible, so you can cancel or pause your plan at any time.
To cancel or pause your plan, simply email help@hubblehq.com, and our team will process your request.
What happens when I cancel?
When your Monthly Plan ends:
Your account will automatically switch to Pay-As-You-Go.
You'll continue to have access to Hubble On-Demand, but bookings will be paid for individually by card rather than using workspace credits.
Prices will be displayed in £ instead of credits.
What happens to my remaining credits?
After your cancellation takes effect, you'll have one month to use any remaining credits in your account.
After this one-month period, any unused credits—including credits purchased before your cancellation date—will expire.
Can I restart my Monthly Plan?
Yes. You can reactivate a Monthly Plan at any time.
Once your plan is active again, you'll regain access to all Monthly Plan benefits, including:
15–30% lower booking prices compared with Pay-As-You-Go
Admin features such as spend caps and user permissions
A dedicated account manager
Usage insights and reporting
Not sure whether to cancel?
If you're only taking a short break from booking workspace, you can pause your Monthly Plan instead of cancelling it. Plans can be paused for one month at a time, making it easy to restart when your team needs workspace again.
For full details, see the Hubble On-Demand Monthly Plan Terms & Conditions (Section 7).